How to withdraw: getting winnings out
A withdrawal is where payment details, verification and bonus rules all come together. Most delays have a simple cause that can be dealt with in advance. This guide lists the steps and the usual reasons a withdrawal is held.
Availability and limits depend on the operator and your account — check the cashier.
Before the first withdrawal
The withdrawal route usually depends on how you made the deposit. Make sure the method you deposited with can receive money; if it cannot — a voucher, for example — add a method in your name that can. Complete identity and address verification early, and check that no bonus with unfinished wagering is active, since withdrawing may cancel it.
Withdrawal steps
- Open the cashier and select withdraw.
- Choose the method offered — often the one used for the deposit.
- Enter the amount within the limits shown.
- Confirm and keep the request reference.
- Wait for approval; the provider then transfers the money.
Why withdrawals are held
- Verification documents missing or unclear.
- The payment method is in another person's name.
- An active bonus with wagering not completed.
- The amount is above a limit shown in the cashier.
Support can tell you which applies; ask in writing and keep the reply.
Pending periods and reversals
Some cashiers keep a withdrawal pending for a while before processing, with an option to cancel it. Reversing a withdrawal to keep betting is a common trap; if you have decided to cash out, let it complete.
Withdrawals and your betting plan
A withdrawal is also a bankroll decision. Some bettors take out everything above their starting bank at the end of each month; others withdraw a fixed share of every win. Either rule works as long as it is decided in advance. Leaving winnings in the account tends to turn them into stakes, so a clear withdrawal habit protects a good month from being given back.
Keeping records
Save the request reference, the date and the method for each withdrawal. If a payment is slow, those details let support trace it at once.
Methods that receive withdrawals
Bank transfer and e-wallets such as Skrill and Neteller commonly receive withdrawals; cards depend on the issuer; vouchers generally do not. See the method pages linked below for details.
← All payment methods · See also: How to deposit · Bank transfer · Neteller